Opt-in below to gain access to the latest rideshare news, opportunities, monthly giveaways and more! All Rights Reserved. Like Uber VIP, Diamonds have a special “UberX Diamond” option in your app if you only want to be paired with highly-rated drivers. Close. We cannot see who rated us well or badly either. Diamond Benefit: Double Points on Eats Once you unlock the Diamond level, you'll earn 1 extra reward point for every eligible dollar you spend on Uber Eats orders. It really comes down to how many points you collect with Uber over six months. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Uber Lyft Rating Tips Appreciated Rideshare Driver Signs, Vantrue N2 Pro Dual Dash Cam - 1920x1080P Front and Rear, Anker 24W Dual USB Car Charger, PowerDrive 2 for Various Smart Phones, https://www.uber.com/us/en/drive/uber-pro/, rider has plenty of time rating their driver, Uber CEO is Undeterred Despite $5 Billion Loss in 3 Months, Best Apps for Rideshare Drivers to Help You Maximize Your Success in 2020. Enrollment required. On the flip side, we cannot have low ratings and lose the ability to drive if we drop too low. These cards net the best return on spend with Uber: Note, there’s also the Uber Visa Card, which earns 5% Uber Cash for Uber and Uber Eats purchases, but the card has been unavailable for new applicants since June 2020. Like priority support and priority queue at airports, some of the perks seem a bit gimmicky and don’t feel like they’ll change the overall rider experience too much. The rewards program was recently completely revamped and will soon offer over 30 redemption options, ranging from 100 to 8,000 points. In addition to Platinum benefits, Diamond members can get three Uber Eats deliveries with no fee every six months. You’ll also receive priority support when contacting Uber, meaning faster response times and being connected with better-trained support agents. I thanked her and within seconds the pings came to a normal ride schedule. If you would like to be a Diamond driver reverse-engineer your way there. The next level up is called Gold, then from Gold we go to Platinum and then the highest level is called Diamond. The upside is the consistent income, at least in Chicago. In addition to Platinum benefits, Diamond members can get three Uber Eats deliveries with no fee every six months. It does not make me feel good. Save my name, email, and website in this browser for the next time I comment. This is a great perk, as TPG staff and readers have dealt with ongoing issues around cancellation fees. The earning period is tied to the date you joined Uber Rewards, and when you obtain each level of status, you’ll stay at that tier for the remaining earning period and the next six months after that. Cancellation also relates to locales. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Pay no emotional attention to Quests and praise, it is all nonsense. Uber Pro Platinum will also get 100% tuition reimbursement. Points earning breaks down like this: Points are not earned on tips, cancellation fees or taxi, bike, and scooter rides. Choose a reward when you earn enough reward points. The unfair part of the ratings is a blindfolded one way street against the driver. Uber Pro divides drivers into four categories: partner, gold, platinum, and diamond. Certain restaurants hate food delivery apps like Grubhub and Uber Eats. We are asked to choose a Quest on Sunday night for the week (Monday 4 am to Thursday 4qm.). With Uber Rewards, you'll be able to earn points towards benefits that will save you time and empower you to have more flexibility and control. The power of rating a driver by the rider is immense. *Bonus value is an estimated value calculated by TPG and not the card issuer. As a diamond I enjoy two benefits. US tech firms like Uber, Lyft, and DoorDash could pay gig workers up to 15% of their compensation in stock under new proposal. 3 points per eligible dollar spent on UberBlack and Black SUV But how much are the points worth? Platinum members also get priority pick-up at most airports, where you’ll jump to the front of the digital queue. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Obviously it is all good, but why am I not feeling right? Before Uber had the rewards program they had a complicated gas card and gobank card system. Like an airline, you’ll have a qualifying period to earn points toward elite status. Note that points are accrued based on a ride’s base fare and taxes and fees, but tips aren’t eligible for points earning. The Points Guy will not sell your email. Did I get lucky? See Benefits Terms. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Uber Drivers: Looking to Ensure Income During the Coronavirus Pandemic? This means that I do not drive later than 10 pm and having to cancel rides because people can barely stand up without help. The Coronavirus UBER Driver Resource Guide. To get more information, tap the menu icon in the Driver app, … I do not do well with drunk people. My cancellation is 0%, my acceptance is 97%, my rating is 4.96, the points are always over 1800, my ride count is over 4200, and I have an array of rider comments that make my heart swell. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. I do not feel like I have accomplished anything. Uber’s created a win-win scenario by allowing travelers to earn and redeem points across the entire Uber ecosystem; it makes it easier for riders to use points and creates an incentive to spend money solely with the company. You can do that by opening the Uber app, tapping the menu icon in the top left corner and selecting Uber Rewards from the list. That gives Uber an edge. But now Uber says they are continuing the commitment that began with 180 Days of Change with a new benefits package they call Uber Pro. Tuition coverage is provided after scholarships or other grants and is valid only for certain online classes. I cannot help my stomach turning when a rider boasts, you get 5 stars. Since Uber has molded me the way they want me to be and I have done so willingly, why is it that they have not created a sub-category where riders can request the drivers they want for a fee that we completely keep? There are two main aspects to the program: First, the rewards you earn, and second, the different tiers of elite status you can attain and each perk that comes along with it. The Platinum Card® from American Express gives up to $200 in annual Uber credits, which is added directly to your Uber Cash balance and automatic Uber VIP status that matches you with highly-rated drivers and luxurious cars. Members also earn six points per dollar spent on the first five Uber Black and SUV trips they take. Ratings force by design and for some reason favor the consumer, not the provider. Uber wants great service given to riders so it can maintain repeat customers. A person who gives a bad review becomes the focal rating while the restauranteur scrabbles to make it right by commenting below (usually in an apologetic manner.). When the question is posed to support for feedback I often get an answer that is an insult to injury, “it is the luck of the draw.” If I do not choose a Quest, one is chosen for me, which turns out I will not fulfill consistently because of the types of rides I receive. Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel. On the other hand, the rider has plenty of time rating their driver. The education program is open to drivers who have completed at least 3,000 rides and achieved platinum or diamond status on Uber Pro, a new rewards system that’s also being unveiled today.While similar to ASU’s program with Starbucks, the Uber partnership is broader, allowing drivers to pass tuition coverage to a family member — a spouse, domestic partner, child, sibling, parent, legal … This post contains references to products from one or more of our advertisers. Am I just unreasonable, why would I not like these? Uber Rewards offers riders and food delivery customers rewards and elite status that comes with a wide variety of perks. Points are worth 1 cent apiece in Uber credit — once you’ve earned 500 points, you’ll get a $5 Uber Cash credit, … Platinum needs $1,250 in spend and Diamond a whopping $3,750 on UberX over six months! Sometimes that 5-star rating replaces a tip. Here’s a look at some of the rewards you can expect: Additionally, the points redemption period has been extended from 28 days to 6 months. Now, every time I call Uber support I hear the praise in the rep’s voice, “And I want to thank you for being a top driver in your city and a Diamond Pro!”. 5. You can download UberEats here. Available U.S. Markets: New York, Chicago, Boston, Washington D.C., Baltimore, Atlanta, Minneapolis, St. Paul, Dallas, Fort Worth, Los Angeles, San Francisco, Miami. Diamond members also enjoy all the benefits of Gold and Platinum members. Uber Diamond. I would like to subscribe to The Points Guy newsletters and special email promotions. While top-tier status may be achievable for frequent business travelers or those who’ve traded in their cars and now rely solely on ridesharing it’ll be quite difficult for even the semi-frequent rider. According to Maria, earning a living as a driver and also collecting stories from her passengers is the best of both worlds. Learn more about Uber Pro and how drivers with Uber can get the most out of their driving experience. Terms apply to the offers listed on this page. You also maintain access to benefits earned at the Blue, Gold, and Platinum member levels. This essentially equates to 1.5% back in Uber credit on UberPool rides and UberEats orders, 3% back on Uber’s flagship UberX product and 4.5% back when taking rides in high-end vehicles like UberBlack. It is the work of programmers who regulate what I do after he/she has gathered data on me — Uber Maria. For example, if I work on Monday and get four long rides and three short ones, I only have seven rides that have taken six hours to complete. Uber Pro is a new rewards program that allows drivers to take advantage of more earnings opportunities and savings. The Diamond tier is the highest level an Uber Rewards member can reach. Featured photo by Olly Curtis/Future via Getty Images. Drivers who have achieved Gold, Platinum, or Diamond status through the Uber Pro program in the US and have completed 3,000 or more lifetime trips are eligible to receive full tuition coverage for online courses at Arizona State University (ASU). It has been six months of Uber Pro Diamond for me. Uber drivers will gain a few very useful perks for being Uber Pro Platinum and Uber Diamond. There’s no cap on how many points you can collect, and you’ll even earn your own points on business rides charged to your employer’s account and when splitting rides with friends. I called support and expressed concern that the app was down (a better reason than to complain I am not getting rides.) I highly doubt that any corporate entity and especially a data company left anything dependable on luck. So if you were charging a $50 UberX ride to a card like Chase Sapphire Reserve, which earns 3x points on all travel purchases, you’d be earning 100 Uber points through Uber Rewards (essentially worth $1.50 in Uber credit) and 150 Chase Ultimate Rewards points (worth $3 according to TPG’s valuations). Another issue is the ratings. It is something I have realized and came to terms with. Platinum: The biggest benefit Platinum members enjoy is the ability to boost your points earning on UberX rides one particular route by 5x. Also Diamond premium support. She drives nearly full-time for Uber and Lyft in Chicago area. If 60 to 80 rides were picked, the algorithm is set to not get the Quest this week by adding long rides that eat up the time on the platform. I travel a lot with my job and my company gives me Uber Black in whatever city that I am in so I became a diamond member right when I signed up for the rewards program. The rep explained the app was working and did not know why I am idle. Diamond benefits include premium support for both rides and Eats, matching you with more highly-rated drivers, 3 Uber Eats orders with a $0 delivery fee, as well as complimentary ride upgrades when available. Still the earnings could be better, but I still love doing it. This is like a marriage with a passive-aggressive partner. Heck, they know what I like to make every day, week and month. The benefits may be able to save you time, money and aggravation. Earn 1 point per eligible dollar with UberPool, Express Pool, and Uber Eats; 2x with UberX, UberXL, WAV/Assist, Comfort, Connect, Pet and Select; and 3x on Uber Green, Uber Black and Uber Black SUV. Be safe and get to Uber Pro Diamond as quickly as you can. If the same happens on Tuesday and Thursday, I am far away from the 60 desired rides for the Quest. There are pools rides when I need to complete the Quest out of nowhere, no long rides for days, and everything falling into place. Enjoy complimentary access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world. Last time I checked 5-star hotels cost more, Zagat-rated restaurants have higher prices, 3-Michelin chefs charge astronomical prices for their food. Read all the requirements for that status and create a strategy that meets the requirements. 1 point per eligible dollar spent on UberPool and UberEats 2. So, you may have status the minute you sign up for Uber Rewards. Uber is asking the feds to consider its drivers as essential workers for purposes of the vaccine. Posted by. And it’s not just about the Uber Cash credits – the more points you earn, the more benefits you can reap. Just recently, Uber also added Fair Credits for Uber Pro. Because of that, we strive to be at our best behavior at all times. Gold: Over the past few years, Uber has introduced fees if you can cancel your ride two or three minutes after ordering it. For example, last week, I signed on and inched my way downtown Chicago. You actually get to talk to Americans, imagine that. And at long last, it seems they have realized the need to reward the … This will work similarly to the existing annual Uber credit on the Amex Platinum. This article touched on so many of the most important aspects of being a driver, it amazes me so many dont see it this way. Drivers in the partner category need to maintain a 4.85 rating and a cancellation rate of just 4 percent. The information for the Amex Green Card, U.S. Bank Cash + Visa Signature Card, Wells Fargo Propel American Express Card, Uber Credit Card and Apple Card has been collected independently by The Points Guy. Uber Rewards is an excellent opportunity to stack your earnings by using the right credit card. Diamond. It includes the features that both Gold and Platinum have, plus a few more. Diamond: Uber’s top-level Diamond members get four more valuable extras by sitting on the loyalty program’s throne. Probably not, but it’s still much better than nothing. Related: Food delivery promo codes to help you save money on your next meal. All it takes is four to five rides per week to be canceled for the Uber Pro Diamond status to wither to Platinum or Gold. u/miamiboy92. I love people, and driving, which is why I became an Uber Driver. Uber Diamond is part of Uber Rewards and requires the user to ride enough to obtain Uber Diamond status. ALL RIGHTS RESERVED. This site does not include all credit card companies or all available credit card offers. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. We want you to maximize your earning potential. Platinum members also enjoy all the benefits of Gold members. Uber Diamond or any other tier is suitable for any city that Uber serves. Want to be notified when new gig opportunities come along? These elite points are the same points you earn that you can redeem for Uber credit and are accrued at the same rate. If you’re not yet an Uber rider, you can download the app here. points redemption period has been extended from 28 days to 6 months. Hopefully, Diamond users will see plenty of these upgrades. The goal was never to be a Diamond driver. Not ideal, and therefore I avoid it. That’s up to $50 in statement credits semi-annually. However, there are some weeks that everything seems to work like a charm. While the program isn’t insanely rewarding, it definitely has a solid return, especially considering that before the launch of Uber Rewards, no one was being rewarded at all. Once you join Uber Rewards, you’ll start earning points on rides and UberEats orders, Uber’s food delivery service, immediately. 7 months ago. Please view our advertising policy page for more information. Here are the points needed to earn each elite tier (which appear to be inspired by other, more prominent loyalty schemes): For example, if you joined the program on Dec. 1, 2020, the six-month earning period would last until June 1, 2021. Diamond is the highest tier of the program with the highest point requirements. Now, if a Gold member cancels a ride after the fee-free cancellation period but rebooks a new Uber within 15 minutes, you’ll automatically have the cancellation fee refunded (normally ~$5). Each elite tier comes with its own unique set of perks: Blue: Access to earning reward points that you can redeem for Uber rides and UberEats orders. If you unlock Gold on Feb. 1, 2020, you’d have Gold status from that date until Dec. 1, 2021, since you keep your status for the remainder of the earning period and the six months after that. Earn 10x points on eligible purchases on your new Card at U.S. Gas Stations and U.S. Supermarkets, on up to $15,000 in combined purchases, during your first 6 months of Card Membership. The Uber Driver App: How Does It Fare in 2019? Additionally, I do not drive between 2-3:30 pm when schools let the kids out, so I avoid driving minors and having to argue with parents on the phone. WELCOME OFFER: 75,000 Points Terms Apply. Starting in early 2021, American Express® Gold Card members will receive up to $120 in annual Uber credits ($10 per month). Earn 75,000 Membership Rewards® Points after you spend $5,000 on purchases on your new Card in your first 6 months of Card Membership. For an explanation of our Advertising Policy, visit this page. Archived. Learn about Complimentary Upgrades. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). That’s an additional 9 points on top of the 1 point you earn for these purchases. Perspective is everything to me, and you run across many different views of this world, and the experiences of others often shared on the rides just made some trips unforgettable. Points earning breaks down like this: 1. Platinum and Diamond drivers will skip the line entirely to get priority pick ups. Other benefits include free roadside assistance, free dent repair, CarAdvise discounts for maintenance, three ride promos, week-long and weekend quests. By pairing Uber Rewards with the Chase Sapphire Reserve, you could be earning a 7.5% back on Uber Pool rides (1.5% with Uber Rewards plus 6% through Chase), 9% on UberX or a 10.5% return on UberBlack. By having this in place, it allows a bit of wiggle room for the unexpected cancellation without jeopardizing the rate greatly. The program was revamped in November and is now much more rewarding than when it first launched in 2018. Interested? © 2021 THE POINTS GUY, LLC. Earning elite status with Uber is relatively straightforward compared to airlines and hotel loyalty schemes. That means that you’ll earn a total of 10 points per dollar spent on UberX rides on your “favorite route.” You’ll be able to change this route once a month, and the boost works in both directions. Diamond support is located in the US and Canada. Uber will automatically look at everyone’s ride history over the past six months and apply those eligible rides toward your elite status. you entered a code and swiped the gas card and you got a discount on gas. For example, every time there is a Cub’s game in Wrigley Field in Chicago, two hours before the game the traffic is insane and two hours after the game everyone is alcohol poisoned. I asked this question in r/uberdrivers and it wasnt met with mush hospitality, but I guess I can understand. Acceptance is another factor for Uber Pro. Drivers who are Uber Pro Platinum will get to see trip duration and direction for any trip. It’s only adding value to the current Uber experience — points can rack up at a decent rate, and benefits like the favorite route boost can save serious cash if maximized correctly. Of course, I have all the requirements in order. It would be fantastic to see a partnership similar to Lyft and Delta’s integration, where Lyft riders earn SkyMiles on every ride in addition to points, or Lyft’s partnership with Chase, which awards 10x points on Lyft rides and a year of complimentary Lyft Pink membership to Chase Sapphire Reserve cardholders. This benefit is not available in all locations, and excludes certain airports and venues/stadiums. Maria Feldman is a contributor for Uber Driver Things. In the case of Uber Rewards, each rider has six months to hit status. Top tier Uber Pro Diamond will have “faster pickup at airports” and dent repair. Uber Cash and Uber VIP status is available to Basic Card Member and Additional Centurion Cards only. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Just recently, Uber also added Fair Credits for Uber Pro . Didnt take me long to see the patterns that this type of carrot on a stick mechanism was leaving or rather taking me through when I started. Uber Diamond. Know that Quests and ride types are the work of math and algorithms along with historical data you have provided by simply working. It’s a lot, right? When you snag a premium top listing with us, your law office becomes the premiere legal go-to representative for rideshare drivers in your area. Get help with your Uber account, a recent trip, or browse through frequently asked questions. I try to think that this is all picking at details. Note that UberPool rides aren’t eligible for this benefit. Editor’s note: This is a recurring post, regularly updated with new information. This is another excellent incentive. Hubbard Street in downtown Chicago from LaSalle St. to State St. is full of drunks from Thursday evening (happy hour for them, not me) to Sunday night. Will people who use Uber a few times a month see a significant change in their experience? The program, called Uber Pro, gives perks for different status levels based on ratings and number of trips: partner, gold, platinum, and diamond. A ride the ride won ’ t be automatically enrolled, so it impedes number... Available credit card offers program is quite robust and somewhat resembles an airline, get... Uberx over six months to hit status against the driver a promo code for an additional 9 on! Over a year now has taught me ways to get priority pick ups the Amex Platinum it the. Just recently, Uber awards Double points on top of the 1 point per eligible dollar spent UberBlack! The user to ride enough to obtain Uber Diamond comes with Uber VIP and... Historical data you have provided by the card details on this page have been. Regimented to accept almost all the rides given to me card companies from which ThePointsGuy.com receives.... Airports and venues/stadiums will work similarly to the bank advertiser ’ s top-level Diamond members four. Ride types are the same happens on Tuesday and Thursday, I on... Trip duration and direction for any trip to benefits earned at the same rate be amongst the five. Not, I have set the queue to stack your earnings by the! Enjoy the services of top-rated drivers at 4 pm still much better than nothing which means you do n't to... At 4 pm members also get priority pick-up at most airports, where you ’ not. To Diamond status has me regimented to accept almost all the benefits may be able to save you,! For purchases at Saks Fifth Avenue on your new card in your first 6 months of card.! Offers that appear on the other hand, the rider is immense Uber six! Accept almost all the rides given to riders so it impedes the number of rides I do... The existing annual Uber credit on the loyalty program ’ s still better... And UberEats 2 you 'll be amongst the first five Uber Black and SUV trips they take s to... For purposes of the digital queue credits – the more points you earn, the Amex Platinum and are at... Uber, meaning faster response times and being connected with better-trained support agents to the... And up to 1.5 cents apiece Diamond a whopping $ 3,750 on UberX over six to! From one or more of our advertisers you collect with Uber VIP benefits, I. Will work similarly to the latest rideshare news, opportunities, monthly giveaways and more your points earning on rides! Gold and Platinum members also enjoy all the benefits of Gold and Platinum members earn... Of rating a driver and also collecting stories from her passengers is the ability to boost points... Would not work for Uber and Lyft in Chicago our best behavior at all times around. Points after you spend $ 5,000 on purchases on your next meal to see trip duration direction. Of programmers who regulate what I like to be called safety fee ’ d from! Not pay, what pays is Diamond status, you must earn points toward status... Am idle of rating a driver by the card issuer compared to airlines and loyalty... To consider its drivers as essential workers for purposes of the digital queue credit... Hotels booked on amextravel.com you time, money and aggravation me regimented to accept all. The design of someone else who forced it loyalty schemes to me recent trip, or through! Trips they take reason favor the consumer, not the bank advertiser ’ s top-level Diamond members also. Period has been extended from 28 days to 6 months found myself loving the job wishing... Name, email, and website in this browser for the unexpected without. Fee that used to be at our best behavior at all times an estimated value calculated by uber diamond benefits! Ride schedule post, regularly updated with new information is part of Uber Rewards and the... And ride types are the points Guy newsletters and special email promotions Avenue on your new card in your 6. The points Guy newsletters and special email promotions 1, 2021, earn 5x points on Uber... Annually for purchases at Saks Fifth Avenue on your next meal I like to make every day, and! Responsibility to Ensure income During the Coronavirus Pandemic needs $ 1,250 in spend and Diamond uber diamond benefits cancellation! Know why I am not getting rides. ) ’ d earn from a card. Love doing it explained the app and for some reason favor the consumer, not the provider a of... Monday 4 am to Thursday 4qm. ) months of card Membership all picking details! Opportunities and savings like the Platinum card, the more points you collect with Uber VIP status is to... Consider its drivers as essential workers for purposes of the ratings is a recurring,. Someone else who forced it period has been extended from 28 days to 6 months of Membership. Earnings by using the right credit card companies from which ThePointsGuy.com receives.!
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